Making someone redundant is one of the most consequential decisions you will take as an employer. Get the process right and it is a legitimate, legally sound business decision. Get it wrong and you are exposed to an unfair dismissal claim - even if the redundancy itself was genuinely necessary.
Most guidance on redundancy is written for HR professionals who already know the framework. This guide is written for you - a small business owner navigating redundancy for the first time, who needs to know exactly what to do, in what order, and what it will cost.
What Counts as Redundancy Under UK Law
Redundancy has a specific legal definition under the Employment Rights Act 1996. It is not simply a way to end employment - it applies when a role ceases to exist or the need for employees to do particular work reduces or disappears.
There are three situations that qualify as redundancy in UK law:
The business is closing entirely, or a specific workplace or site is closing
The need for employees to carry out a particular kind of work has reduced or stopped
The business is restructuring and fewer employees are needed to do the same work
What does not qualify as redundancy: performance issues, misconduct, or a simple desire to replace one employee with another. Using redundancy as a cover for dismissal is one of the most direct routes to an employment tribunal.
The role must genuinely be redundant
If you make a role redundant and then hire someone into the same or a substantially similar role shortly afterwards, a tribunal will treat this as a dismissal disguised as redundancy. The test is whether the role itself has gone - not whether you want to keep the person.
The Redundancy Process: The Steps You Must Follow in Order
Redundancy is a process, not a single event. Following the steps in order is what makes the outcome legally defensible.
The Redundancy Process in Order
Identify the business reason
Be clear and specific about why the role is no longer needed - financial pressure, restructuring, a function becoming redundant. Document this before you speak to anyone.
Define the redundancy pool
Identify which employees are potentially at risk. If only one role is being removed and only one person does that role, the pool is that person. If multiple people do similar work, the pool is all of them and you must select from it objectively.
Notify employees at risk
Put the potentially affected employees on formal notice that their role is at risk of redundancy. This triggers the consultation period - it does not confirm the redundancy.
Carry out genuine consultation
Hold individual consultation meetings. Explore alternatives to redundancy, listen to the employee's suggestions, and keep an open mind. This is a legal obligation, not a formality.
Make the selection decision
If the pool contains more than one person, apply your objective selection criteria and score employees fairly. Document the scores.
Confirm the redundancy in writing
Issue a formal written notice confirming the redundancy, the notice period, and the statutory redundancy pay entitlement. Include the right of appeal.
Pay what is owed
Calculate and pay notice pay and statutory redundancy pay by the final day of employment.
The Consultation Requirement: What It Means for Small Employers
Consultation is not a courtesy - it is a legal requirement. Skipping it, or treating it as a box-ticking exercise, is one of the most common reasons a procedurally fair redundancy becomes an unfair dismissal claim at tribunal.
For small employers making fewer than 20 redundancies, the law requires individual consultation - a genuine two-way conversation with each affected employee before any decision is final.
Meaningful consultation means three things in practice:
The employee is told why their role is at risk before a decision is made
They are given a genuine opportunity to propose alternatives - including different working arrangements, reduced hours, or taking on a different role
You consider what they say before making a final decision
There is no fixed minimum number of consultation meetings for individual redundancies. ACAS guidance recommends that employers meet each affected employee in private at least once, with the overall consultation being meaningful and giving the employee a genuine opportunity to ask questions and propose alternatives.
20 or more redundancies: additional obligations apply
If you are proposing 20 or more redundancies within any 90-day period, collective consultation rules apply. You must consult with employee representatives for at least 30 days (45 days for 100 or more redundancies) before the first dismissal takes effect, and you must notify the Redundancy Payments Service (RPS) using the online HR1 form - paper forms are no longer accepted since 30 November 2025- at least 30 days before the first dismissal takes effect (45 days for 100 or more redundancies).
Failure to notify the RPS without good cause is a criminal offence that may result in prosecution and an unlimited fine.This threshold is unlikely to apply to most small employers, but if you are close to it, take employment law advice before proceeding.
Note: the government is currently consulting on extending the 45-day period to 90 days for 100+ redundancies; and from 6 April 2026 the maximum protective award for failing to consult doubled to 180 days' pay per employee.
How to Select Fairly for Redundancy: The Criteria That Must Be Objective
When your redundancy pool contains more than one employee, you cannot simply choose who to keep. Selection must be based on objective, measurable criteria applied consistently across all employees in the pool.
Acceptable objective criteria typically include:
Skills, qualifications, and competencies relevant to the remaining work
Performance record, based on documented evidence - not impressions
Attendance record (excluding any absence related to disability, pregnancy, or maternity leave)
Length of service, where used alongside other criteria - not as the sole factor
Disciplinary record
Subjective criteria - "attitude", "cultural fit", or "team player" - are not acceptable as selection criteria on their own. They cannot be measured consistently, and a tribunal will treat them with scepticism.
Automatically unfair selection
Selecting an employee for redundancy because they are pregnant, on maternity leave, have raised a grievance, or have exercised a statutory right - such as requesting flexible working - makes the redundancy automatically unfair. There is no qualifying period for an automatically unfair dismissal claim. Document your selection criteria and scores carefully.
Notice Periods and Gardening Leave: Your Obligations
Once you have confirmed the redundancy, the employee is entitled to notice. The notice period is the longer of: the statutory minimum, or the contractual notice period in their employment contract.
Statutory minimum notice under UK law is:
One week's notice for employees with between one month and two years' service
One week per year of service for employees with two to twelve years' service
Twelve weeks' notice for employees with twelve or more years' service
You can ask an employee to work their notice period, or you can pay them in lieu of notice (PILON) if their contract permits it or you agree to it. Gardening leave - where the employee remains employed and on full pay during their notice period but does not come to work - is another option, typically used where you want to protect business relationships or confidential information.
Statutory Redundancy Pay: How to Calculate What You Owe
Employees with two or more years of continuous employment are entitled to statutory redundancy pay. This two-year qualifying period is unchanged by the Employment Rights Act 2025, which affects unfair dismissal qualifying periods only.
The calculation is based on three factors: the employee's age, their length of service (up to a maximum of 20 years), and their weekly pay (capped at a statutory weekly pay limit set by the government each April).
The formula is:
Half a week's pay for each full year of service under the age of 22
One week's pay for each full year of service between ages 22 and 40
One and a half week's pay for each full year of service aged 41 or over
The government's official redundancy pay calculator at gov.uk is the easiest way to produce a correct figure - enter the employee's date of birth, employment start date, and weekly pay. The statutory weekly pay cap changes each April. From 6 April 2026, the cap is £751 per week, giving a maximum statutory redundancy payment of £22,530. Always verify the current figure on GOV.UK before calculating.
Enhanced redundancy pay
You can pay more than the statutory minimum - many employers do as a gesture of goodwill or because their employment contracts commit to enhanced terms. You cannot pay less than the statutory minimum to an employee who qualifies.
Statutory redundancy pay is free of income tax up to the £30,000 threshold on qualifying termination payments. Employees pay no National Insurance on redundancy pay at any amount. However, employers must pay Class 1A National Insurance on the portion of any qualifying termination payment that exceeds £30,000.
What Can Go Wrong: The Mistakes That Lead to Unfair Dismissal Claims
Most redundancy-related employment tribunal claims do not arise because the redundancy was wrong in principle - they arise because the process was flawed. These are the most common employer mistakes:
Telling the employee their role is redundant before any consultation has taken place - treating the outcome as decided before the process begins
Defining the redundancy pool too narrowly to avoid including employees you want to keep
Using subjective or undocumented selection criteria that cannot be evidenced at tribunal
Failing to consider suitable alternative employment within the business before confirming redundancy
Not offering the employee the right to be accompanied at consultation meetings
Omitting the right of appeal from the dismissal letter
Employees with two or more years of continuous service can currently bring an unfair dismissal claim. The burden on the employer is to show both that the redundancy was genuine and that the process followed was fair and reasonable. Both elements matter - a genuine redundancy carried out without a fair process can still result in an unfair dismissal finding.
Important: under the Employment Rights Act 2025, this qualifying period will reduce from two years to six months for dismissals on or after 1 January 2027. On the same date, the statutory cap on unfair dismissal compensation will be removed entirely - meaning tribunal awards will become uncapped, as they already are for discrimination claims.
Document everything
Keep written records of every step: the business reason for the redundancy, the pool definition, the selection criteria and scores, the consultation meetings and what was discussed, any alternatives considered, and the final decision. If a claim is made at tribunal, your documentation is your defence.
When You Need More Than This Guide: Complex Redundancy Situations
This guide covers the core redundancy process for small employers making individual or small-scale redundancies. There are situations where the stakes are higher and the process more complex - and where you should take qualified employment law advice before proceeding.
Consider seeking specialist advice if:
You are making 20 or more redundancies within a 90-day period - collective consultation rules and RPS notification obligations apply
The employee being made redundant is pregnant, on maternity leave, or has recently raised a grievance
The redundancy involves TUPE - a business transfer or change of service provider where employment rights transfer to a new employer
An employee disputes the selection criteria or outcome and threatens legal action before the process is complete
You are unsure whether the situation genuinely qualifies as redundancy or whether it is better handled as a restructure with role changes
ACAS offers free guidance and a mandatory early conciliation service. Before bringing most employment tribunal claims, an employee must notify ACAS to allow the parties the opportunity to resolve the dispute.
Since 1 December 2025, the early conciliation period lasts up to 12 weeks. If no agreement is reached, ACAS issues a certificate enabling the claimant to proceed to tribunal.For anything complex, an employment lawyer will cost a fraction of what a successful tribunal claim against you could.
This is not legal advice
This guide gives you the framework for a sound redundancy process as a UK employer. It is not legal advice, and it does not replace professional employment law guidance for complex or high-stakes situations. Use it to understand your obligations - and to know when to pick up the phone to a specialist.
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